Frequently Asked Questions
About Our Products
What makes your cork yoga mats different?
Our mats are made from FSC-certified Portuguese cork with a natural rubber base—no synthetic glues or microplastics. The cork surface actually gets grippier as you sweat, making it perfect for hot yoga and flow classes. Plus, they’re naturally antimicrobial and biodegradable.
Are your products really eco-friendly?
Yes. We use FSC-certified cork, natural rubber, organic cotton, and sustainable bamboo from certified suppliers. While we’re working toward full third-party brand certifications, every core material comes from responsibly managed sources. All orders ship carbon-neutral, and a portion of each sale supports reforestation projects.
How do I clean my cork yoga mat?
Simply wipe down with a damp cloth and mild soap after each use. The cork’s natural antimicrobial properties help keep it fresh. For deeper cleaning, use a gentle yoga mat cleaner. Avoid harsh chemicals or soaking the mat.
Do your water bottles really keep drinks cold for 24 hours?
Yes! Our double-walled 304 stainless steel bottles maintain cold temperatures for 24 hours and hot for 12 hours. The sustainable bamboo lids are handcrafted and completely leak-proof.
Are your products suitable for beginners?
Absolutely. Our 5mm cork mats provide excellent cushioning for joints, making them comfortable for beginners. The natural grip improves with use, and our cork blocks are perfect for pose modifications as you build flexibility.
Ordering & Shipping
Where do you ship?
We currently ship to Canada, the USA, the UK, and Germany. Calgary customers (T2 postal codes) can enjoy free local pickup near Confederation Park.
How long does shipping take?
- Canada: 3-7 business days
- USA: 5-9 business days
- UK & Germany: 7-12 business days
All orders include tracking information.
Do you offer free shipping?
Yes! Free shipping on Canadian orders over $120 CAD (limited-time offer). Calgary customers can also choose free local pickup.
Is your packaging sustainable?
All our packaging is recyclable and ships carbon-neutral. We’re committed to minimal, eco-friendly packaging that protects your products during transit.
Returns & Exchanges
What’s your return policy?
We accept returns within 14 days of delivery for unused items in original condition. You’re responsible for return shipping unless the product is defective.
Can I return a used yoga mat?
For hygiene reasons, we cannot accept returns on used yoga mats or blocks. However, if your product arrives defective, we’ll gladly replace it.
How do I start a return?
Email us at earth@naturadura.com with your order number and reason for return. We’ll provide return instructions and address.
About Natura Dura
Are you a Canadian company?
Yes! We’re proudly based in Calgary, Alberta. We design and test our products locally while sourcing materials ethically from around the world.
Do you have physical stores?
We’re currently online-only, but we offer local pickup in Calgary and regularly participate in wellness events and yoga studio partnerships.
How do you support reforestation?
A portion of each sale goes toward planting trees in the regions where our cork is harvested, helping restore forests and support local communities.
Are you certified B Corp or Climate Neutral?
We’re currently working toward sustainability certifications like B Corp and Climate Neutral. As a young brand, we’re growing slowly by design and will share these achievements as we earn them.
Product Care & Durability
How long do your products last?
Our cork mats are built to last years with proper care. Cork naturally becomes more grippy over time, and the dense material resists wear. Water bottles and totes are designed for daily use and built to replace hundreds of single-use items.
Can I use your mat for hot yoga?
Yes! The cork surface actually performs better when wet, making it ideal for hot yoga, Bikram, and sweaty flow classes.
Are your products safe for sensitive skin?
All our materials are free from synthetic chemicals, PVC, and toxins. The natural cork and organic cotton are gentle on skin, and our stainless steel bottles are BPA-free.
Still Have Questions?
Can’t find what you’re looking for? Email us at earth@naturadura.com – we’re a small team and personally respond to every message. We’re here to help you find the perfect sustainable gear for your practice.
Follow us on social media for product updates, sustainability tips, and community stories: #NaturaDuraMovement